User Agent (Windows): 32-bit Support | Voters

User Agent (Windows): 32-bit Support

launched

Zack

Currently, 32-bit installations of Windows are not supported. This represents customer interest to supply a unified installer for both 32-bit and 64-bit machines.

August 28, 2018

Josh Lamb

marked this post as

launched

The 32-bit version of the Windows User Agent is now live! You can download it on the same page as the 64-bit agent. To avoid confusion between versions, the 32-bit download is accessed by a text link in italics on the page.

Jef

Josh Lamb: Thanks for the update. The documentation still states "32-bit Unsupported". I think this warning can be removed.

https://docs.dnsfilter.com/docs/windows-agent-deployment-guide

Josh Lamb

jeff Shaun and Shane, we are sending links to you. We are not posting a public link yet, but we encourage anyone else interested in this to contact support.

Randy

Josh Lamb: I'm interested.

Shaun

We would like 32-bit as well.

Shane

This is great- any eta on the 32bit agent

jeff

THANK YOU!!! This is awesome!

Josh Lamb

marked this post as

developing (live in <90 days)

We are currently producing a release for the 32-bit version of the agent.

Phil

It's relatively straight forward to get running on a 32bit PC. I have done this on a 32bit Windows 7 PC running SP1 earlier today.

Install on a 64bit PC first.
Then copy the "C:\Program Files\DNSFilter Agent folder" to a USB pen, for example.
Run regedit and export the following keys to the USB pen:

[HKEY_LOCAL_MACHINE\SOFTWARE\DNSFilter] All Keys and their contents

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\NetworkConnectivityStatusIndicator] You only need "UseGlobalDNS"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

You only need "DNSFilter Agent TrayIcon"

Important: When you have exported the keys, edit and change the 'ClientId' value to "" in [HKEY_LOCAL_MACHINE\SOFTWARE\DNSFilter to remove the ID already present from the 64bit PC.

Now go to the 32bit PC
Ensure you have at least .NET Framework 4.5.2 or higher installed. If not - install it.
Copy the "DNSFilter Agent folder" from the USB pen into the "C:\Program Files" folder.
Double click and import each of the registry files backed up onto the USB pen from step 3.
Run CMD as an administrator to get the command prompt.
Type in the following command to register the DNS Filter service:

sc create "DNS Filter Agent" binpath= "C:\Program Files\DNSFilter Agent\DNSFilter Agent.exe" DisplayName= "DNS Filter Agent"

Type in the following command to add the first certificate file:

certutil -addstore -enterprise -f "Root" "c:\program files\DNSFilter Agent\DNSFilter.cer"

Type in the following command to add the second certificate file:

certutil -addstore -enterprise -f "Root" "c:\program files\DNSFilter Agent\NetAlerts.cer"

Now type in the following command:

services.msc

Scroll down to the DNS Filter Agent. Double click and set 'Startup type' to 'Automatic'.
Click the 'Recovery' tab and set the 'First failure' and 'Second' failure and 'Subsequent failures' to 'Restart the Service'.

Reboot your 32bit PC and when it restarts and you log on you should be all up and running!

I hope this helps people.

Tony

Seriously? No 32-bit version? Who made this brilliant decision? Do I need to change to OpenDNS?

jeff

We definitely need a 32 bit version....

Randy

Definitely need a 32 Bit version. This should be a no brainer..

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