DNSFilter +Microsoft Global Secure Access + Comcast security filtering
Thomas J Sweet
We are running into issues in an office that has Comcast SecurityEdge and a static IP. We don't know when Comcast turned on SecurityEdge. We know that DNSFilter's icon is green in that office. We use Microsoft Global Secure Access (GSA) Entra Private Access as a ZTNA feature across all the offices, especially for IT.
When DNS Filter is green, Microsoft Global Secure Access client won't connect. This is not just happening to the office but is happening to another user who uses Spectrum Internet.
GSA has three features.
- Send all MS traffic through MS Servers - we want to use that. That is a really good anti-phishing tool.
- Entra Private Access (vpn replacement) - we use that today
- DNS Filter competitor- we don't want to have to use that.
This issue is also happening with Spectrum
Thomas J Sweet
work around - Add edgediagnostic.globalsecureaccess.microsoft.com to the block list in DNS Filter.
Thomas J Sweet
This really isn't a workaround as updates to GSA fail and the app crashes over night.