Ability to deactivate the "Manage Unblock Requests" feature
more information needed
Tobias Linder
As an MSP we have created a nice workflow for unblock requests in our helpdesk. The new "manage unblock requests" workflow in DNSFilter leads to confusion for our customers and employees. They see there all the requests with status "active" that were actually already handled by our team.
Photo Viewer
View photos in a modal
Kate Trojanowski
updated the status to
more information needed
Tobias Linder
Hi Kate
Please let me know what you need. You should have my email in your system.
Michael Killingbeck
If you do not configure a notice email in the block pages settings, the user will not get the option to request access to the page, and therefore it will not flow through to the Unblock Requests page on the dashboard. This is an option, but I suspect you still want the user to get the option to request access on the block page and just have it not flow through to the dashboard? If that is the case this will require some work, but wanted to make my first point in case that helps!
Photo Viewer
View photos in a modal
Tobias Linder
Hi Michael
Thank you for your input, but you suspect correctly that we of course need the user to be able to send us the unblock request.