Feature Requests

Ability to configure email notification in the portal. e.g. If a device attempts to contact a known BotNet C&C Server, send a notification email to MSP Support email for investigations

Monthly web surfing and browsing activity reports that are meaningful in terms of how much time users are spending surfing the internet and clicking around. I've used SurfControl and WebSense in the past and it was very good at providing basic bar-graph reports that listed all the staff in the left column and a bar chart showing user activity extending across the page to the right with the TOP USERS at the top of the chart showing number of clicks and amount of browsing activity moving users higher up on the bar chart based on their amount of internet surfing. The bars were also color coded with basic Categories, such as Shopping, Social Media, Job Sites, Personal Interests, Cooking, Health, etc., Sports, Business, Banking and Stock Market, etc. This was helpful so that when a user was among the "Top Users" in the bar chart, there were some details to help understand if it was legitimate business focused activity related to the individual persons job, or if the user needed to be more conscientious regarding non-business related activities during normal working hours. Providing these reports was a healthy reminder to staff so that they realize internet activity can be viewed was very helpful with staff then "Self Policing" themselves and being more conscientious regarding how they spend their time during business hours and using company property/technology. I believe many more customers would be interested in this service if this feature were part of the reporting capabilities!

We want to set up email alerts or notifications regarding agents' status it's not communicating / offline or not syncing with the portal from the last few days. We don't want to check manually the status of the DNS-Filter agents.

Allow us to see all unblock requests in the dashboard. Include the machine, user and policy applied. A button to "allow for this policy" and another to allow for other policies too would be great

As an admin, I would like the ability to stop users from uninstalling the DNSFilter Windows RC. This would be for users who have admin accounts on the computer.

Would like the ability to initiate an uninstall of the Windows roaming client from the DNSFilter dashboard.

You can use telegram app in windows, android and other devices because your appware only blocks the main website and web version of telegram. Please restrict the requests from Telegram to prevent access to app.

Add the ability to cleanup from the top level of the MSP console.

DNSFilter report gives us the overall number of hits by Internet Domain but we are hoping to be able to drill down to see dates and times associating with connecting to an Internet Domain.

We are wondering why the auto update feature is moving so slow across our fleet of roaming clients and noticed that the roaming client auto update feature has this text about checking for updates every day at 12:00 GMT. Updates from 1.6.2 to 1.8.2 has taken months and we are not fully updated yet across our fleet. Is this true to understand that updates are only checked at the same hour every day? What if our org is across 6 or more timezones internationally and some of our roaming clients are offline at that hour, will those roaming clients never check for updates? Does a roaming client check for updates as soon as it wakes up with activity? The feature request I am considering here is a button for us to be able to force updates on selected devices, or all devices if the case of checking for auto updates are only at 12:00 GMT every day.