MSP - Provide central management/reporting for Roaming Agents
As a MSP we need some better options for global management of Roaming Agents. In particular, its currently difficult for us to perform 'stale device management' as it appears our only option is to review customer-by-customer/site-by-site to identify installs that have not been seen in recent history.
DNS Proxy over MDM Profile on Mac
Apple now supports to enforce DNS Proxy over MDM on the Mac. We have been happy with that approach on iOS and have wondered if you guys consider implementing DNSFilter the same way on macOS in the near future? The way it is done now on the Mac is a bit cumbersome and not very reliable from what I heard.
GDPR - branding
On the page https://app.dnsfilter.com/organizations/<NUMBER>/settings/settings/gdpr , the brand DNSFilter is listed, please have this removed under branded sites.
Anonymous DNS resolvers
There is an issue on the reverse resolution of the DNS IPs: 188.8.131.52, 184.108.40.206. They are resolved as dns1.dnsfilter.com .There is way to use more anonymous IPs? What I mean is that if the website alias ( dnsfilter.reevo.it ) is resolved with these domains: netalerts.io or netlify.app , could be useful to have the same reverse resolution for the DNS IP that we have to use with the customers. Without this trick, the "whitelabel" function is essentially ineffective. If I can suggest you, basically you could bind two different IP addresses with different resolution and that’s it.
Remote Uninstall for Windows Roaming Client
Would like the ability to initiate an uninstall of the Windows roaming client from the DNSFilter dashboard.
Globally Whitelist All Office 365 Domains
To prevent false positives, it would make sense to globally whitelist URLs needed for Office 365 for all DNSFilter customers. Office 365 URLs and IP address ranges https://docs.microsoft.com/en-us/office365/enterprise/urls-and-ip-address-ranges Office 365 Germany endpoints https://docs.microsoft.com/en-us/office365/enterprise/office-365-germany-endpoints
Date Display format
I noticed that in the Query Log display, the date is shown as MM/DD, for other countries that use a different format, I request the ability to either allow the user to set the display format or to use the systems default date format. ie DD/MM
Additional "Quick Lists" for easy blocking of popular services
I see the page https://docs.dnsfilter.com/docs/popular-domains on your website which is very helpful in blocking common sites. I would love to see some additional common applications which are not single domain based, that many of us in education (or otherwise) may typically want to block. This would be very helpful in saving lots of time when researching what to block. Some particulars: Pandora Amazon Video Vimeo Apple Music Google Music iMessage Facetime Fortnite network
Roaming Agent - Automatic Connectivity Remediation
When the roaming agent fails to resolve DNS queries due to enterprise network conditions such as DNS Doctoring please provide an automatic remediation method after a specified time period to temporarily disable the DNSFilter Agent. Controlling this feature through the deployment command line would be sufficient. Why: We have roaming clients that are unable to resolve DNS requests on specific enterprise networks and it's painful as the current fix is telling them to pack up their bag and leave or 4G hotspot since they don't have Administrative rights. We're working on a scheduled task script to monitor connectivity and the script will disable the Windows service, set DNS to DHCP, and flush the DNS. We have found these three steps to resolve the issue when it happens. Command-line options: AUTOREMEDIATION="enabled" allows the roaming agent to self heal connectivity issues caused by enterprise configurations such as DNS Doctoring. Automatic Remediation will temporarily disable the Windows service and static DNS configuration when a DNS request cannot be made to DNSFilter servers. When Automatic Remediation is running a connectivity check will be issued every 300 seconds on the client and if successful will re-enable the DNSFiltering Agent protection. NETWORKTIMEOUT="300" allow you to specifiy a custom network timeout before DNSFilter will attempt automatic remediation. Default is 300 seconds.