API Access for Billing Page Updates and Agent Count Synchronization
not pursuing
Deon Marshall
The ability to update the Billing page via API. As an MSP, we could greatly improve our workflow by automating agent count updates. Specifically, having API access would allow us to script a monthly process to accurately report the number of active agents by cross-referencing with our RMM. This would help ensure that our billing is always up-to-date and reduce the manual effort involved in updating agent counts across multiple sites.
Potential Impact:
- Automates the process of updating agent counts, reducing manual intervention.
- Ensures more accurate billing by cross-referencing with external tools.
- Saves time and minimizes the risk of human error when managing large MSP accounts.
Minetta Gould
not pursuing
This is a great idea, and we can see the value in automating billing workflows.
We don’t have plans to build API access for the Billing page right now, but billing updates are in the works, so requests like this are definitely on our radar.
Keep the votes and feedback coming — they help us shape what improvements land in future billing updates.