Feature Request

Create a comprehensive Shadow IT Discovery and Application Governance Report that not only identifies cloud applications being used throughout an organization, but also allows IT teams and MSPs to manage the entire application lifecycle from discovery to approval, monitoring, and decommissioning.Feature Request

Create a comprehensive Shadow IT Discovery and Application Governance Report that not only identifies cloud applications being used throughout an organization, but also allows IT teams and MSPs to manage the entire application lifecycle from discovery to approval, monitoring, and decommissioning.

Business Problem

Organizations struggle with:

Unauthorized SaaS applications

Employee adoption of AI tools

Shadow IT growth

Compliance documentation

Software inventory management

Maintaining approved application lists

Offboarding and application access reviews

Many organizations have no centralized record of:

Which web applications are being used

Who approved them

When they were approved

When they should be reviewed

Whether they are still sanctioned for use

DNSFilter is uniquely positioned to solve this problem because it already has visibility into application usage patterns and DNS activity.

Proposed Solution

Shadow IT Discovery Dashboard

Automatically identify and catalog:

SaaS Platforms

Salesforce

HubSpot

Dropbox

Box

Google Workspace

QuickBooks Online

AI Platforms

ChatGPT

Claude

Gemini

Perplexity

Copilot

Collaboration Platforms

Slack

Zoom

Discord

Teams

Notion

File Sharing Services

Dropbox

Box

WeTransfer

Mega

Google Drive

Application Governance Status

Allow administrators to assign a status to every discovered application.

Approved

Application has been reviewed and approved for organizational use.

Approved with Restrictions

Application is approved with specific policies or business limitations.

Under Review

Application has been discovered and is awaiting assessment.

Denied

Application is not approved for use.

Blocked

Application is actively blocked by DNSFilter policies.

Retired / Decommissioned

Application was previously approved but has been removed from production use.

Field Description

Application Name - Product Name

Vendor - Company

Status - Approved / Blocked / Review

Approved By - Administrator

Approval Date - Date commissioned

Removal Date - Date decommissioned

Review Date - Next scheduled review

Business Owner - Responsible department

Risk Rating - Internal risk score

Notes - Governance comments

Commissioned and Decommissioned Dates

Track lifecycle dates including:

Commissioned Date

The date the application was formally approved for organizational use.

Decommissioned Date

The date the application was officially removed from service.

This creates an audit trail useful for:

Cyber insurance

SOC audits

HIPAA compliance

Legal discovery

Internal governance reviews

Identify Associated Login Accounts

Where technically possible, leverage CyberSight and application activity telemetry to identify:

Login email addresses

User identities

User accounts associated with applications

This functionality would significantly improve:

Employee offboarding

License recovery

Security investigations

SaaS inventory documentation

If exact login identification is not available, provide confidence scoring or inferred associations based on user/device activity.

One-Click Actions from the Report

Allow administrators to take action directly within the Shadow IT Report.

Approve Application

Mark application as approved.

Block Application

Generate DNS filtering policy immediately.

Add to Watch List

Continue monitoring usage.

Schedule Review

Set future governance review dates.

Flag for Security Assessment

Create an internal governance task.

Automated Quarterly Shadow IT Review

Create scheduled reports that automatically generate:

Quarterly Shadow IT Summary

Includes:

Newly discovered applications

High-risk applications

Applications pending approval

Inactive applications

Applications without business owners

AI platform usage growth

Reports could be delivered:

Monthly

Quarterly

Annually

via:

Email

PDF

CSV

MSP Portal

Automated Ticket Creation

Integrate with common PSA and ticketing platforms.

When a new application is discovered:

Automatically create a ticket in:

Autotask

ConnectWise

HaloPSA

Kaseya BMS

Freshservice

ServiceNow

Example:

New Shadow IT Application Detected

Application: Claude AI

Users Detected: 5

Risk Level: Medium

First Seen: July 15, 2026

Recommended Action: Review and determine approval status.

This ensures every newly discovered application receives governance review.

Executive Dashboard

Provide a high-level summary showing:

Total applications discovered

Approved applications

Unapproved applications

High-risk applications

Newly discovered applications

AI applications in use

Applications pending review

Applications blocked

MSP Benefits

This feature would provide immense value during:

Quarterly Business Reviews

Security assessments

Cyber insurance audits

Employee offboarding

Compliance reviews

Incident response engagements

Vendor management projects

Value Statement

DNSFilter already has visibility into the applications users access every day. Extending that visibility into a full Shadow IT Governance Platform would give customers the ability to discover, govern, approve, review, block, and document application usage throughout the organization while providing MSPs with a powerful new security and compliance service offering.