Deployed Sites Offline Email Notification | Voters

Deployed Sites Offline Email Notification

Kurt

I would like to receive an email when I site goes red. I know there are more complicated ways to do this elsewhere, but this would be a great feature to add to future admin email notifications.

December 12, 2018

Steve Staden

Merged in a post:

Outage notifications

Sproktek Vura

Can DNSFilter introduce a feature to email or sms administrators when sites go offline?

June 14, 2023

Jesse LaClair

Second that

Samuel

Adding my name to this. Seems like it just makes sense :)

Aliese

marked this post as

open

Blaine Yeager

Aliese: What does open mean?

Mikey @DNSFilter

Hi Blaine Yeager. We're updating statuses to reflect actual progress. This request, email notification for offline sites, is not currently planned. Not abandoned, just not in a state of progress at the moment.

Thanks for the prompt response.

Peter Wilcox

I would love to have webhooks associated with this for potential for MS Teams / Slack notifications.

Mikey @DNSFilter

marked this post as

up next2

karik

Mikey @DNSFilter: I noticed that if a site has RCs deployed inside it, then it will stay green if those RCs have connection. This would need to be uncoupled to make this effective. imo, the most pressing reason to alert on this for an MSP is an unexpected IP change.

Mikey @DNSFilter

That is a good observation karik. We'll keep it in mind when planning out alerts of this type. Thank you!

Based on your comment, I assume you utilize dynamic DNS for some of your sites. How do you typically manage those IP address changes?

karik

Mikey @DNSFilter: We use HE.net DDNS. Which usually isn't an issue, but we've seen funk things happen before. Where we have issues as an MSP is more at sites that aren't fully managed and therefore have internal IT that might make unannounced changes. IMHO, the best use of this would be something like "no traffic from site over x (24?, 48?) hours. I cant see how it's realistic to use this as a proxy for connectivity monitoring at a site.

Mikey @DNSFilter

That is cool. I did not know HE had a DDNS service.

Does internal IT make a DNS resolver change because the dynamic IP changed and something "funky" happened?

Derek

Josh Lamb: Actually I think that alert option would bring extra value to DNSfilter as a multi-purpose service. We have sites that go offline several times a year due to weather, power, ISP service outages and to be alerted when this happens would be beneficial if DNSFilter had that capability. Thanks.

Mikey @DNSFilter

Derek: We are currently working on an Alert system and currently plan to include Site Status as one of the alerts. I'm marking this feature request as planned. Stay tuned!

ZeroOutages

There are cases where customers, like us, use a DNS filter proxy, I believe you are making this option more available as well. It would be VERY wise to include a feature that tells your customers if the proxy is having a problem. Having an email alert when the deployment goes RED is likely the easiest solution. Please look to implement this as soon as possible.

Josh Lamb

Kurt We will take this into consideration. However, this event should be rare and only take place when your network is offline. We are able to utilize dynamic dns hostnames if you have external IP addresses which change. https://docs.dnsfilter.com/docs/dynamic-dns

Moshe

Josh Lamb: There are instances where dyndns wouldn't suffice. For example, if the user circumvents the filter. This alert would be useful for situations like this.