Roaming Client Diagnostic Tool | Voters

Roaming Client Diagnostic Tool

launched

Steve Staden

It would be nice to run some diagnostics to troubleshoot a roaming client connection and produce a file with information that can be shared with the support team.

June 23, 2023

Nick Saunders

marked this post as

launched

The Diagnostic Tool is now available in the latest versions of both our Mac and Windows RCs.

https://dnsfilter.canny.io/changelog/august-31-2023-macos-rc-v161-new-installs

Nick Saunders

Hi all, the Diagnostic Tool is now available in the latest release of our Windows RC v1.10.5 - check out the changelog for full details. https://dnsfilter.canny.io/changelog/august-24-2023-windows-rc-v1105-new-installs

I'll leave this item open until our next macOS RC release which is introduce the same feature to that platform.

Dennis Peabody

This would be excellent.

Steve Staden

marked this post as

developing (live in <90 days)

Andreas

Important would be that the diagnostic can be run remote from the web portal. There is already a local debug mode which is quite good but it doesnt help if you manage thousands of devices which are all remote and you can't give users (students) access to settings because that would mean they could turn off filtering. Remote diagnostic und performance utilites are desperately needed.