Can I request the ability to set up email alerts every time a request gets blocked.
Maybe not *every* time a request gets blocked, but be able to set a category and/or specific domains to get alerted on with a 1 mail per x minutes kind of option?
Webhooks for the same would also be good. We can get notifications in Teams that way.
We had interesting case recently where office 365 got blocked (somewhat out of the blue, probably due to a reclassification of Outlook) and our email partially stopped working. It was not obvious what the problem was as the first time outlook tried to connect the email was received and sent, and then on subsequent connects the account was unavailable.
It was hard to diagnose as I didn't immediately think of DNS filter as the problem (all other Office 365 access was working).
I'm not sure that a noisy "blocked" emails would have helped me, but perhaps.
You could leverage the API for that, if you're a Tier 2 reseller. Might be something that takes some effort though - it's easier to have emails or webhooks.
Being able to send these as emails to our ticketing system would be great. Need to stay on top of these things, and would also let us know what system blocked. Since we have multiple layers of protection (AV, Firewall, etc.) this would point our techs in the right direction, even though we have a branded page, etc.
would be helpful if i can setup email alerts per specific agent and specific category etc