Feature Requests

As an MSP, it's important to be able to quickly drill down to what you want to get from a dashboard. Attached is a screenshot from the top level dashboard, of threats. It's important to be able to click on a threat, and see which client sites...and ideally..which client endpoints, triggered the alert. I realize we can go up to insights and tip-toe through each and every client site to gather notes. That wasn't bad as we started out with DNS Filter and had just a couple of client sites on it, but we have over 2,000 endpoints in our RMM and I hope to get DNS FIlter agents on at least half of them. In which case, the current method to review threats is insanely time comsuming via going through each client site under insights. Should be able to click on each threat from the MSPs top overview dashboard..and see a list of infected endpoints.

Client wants to know what his employee has been doing. Top Domains by Roaming Client was as close as we could get. The CVS is nice, the clients like pretty graphs. Please include these in a PDF export.

Require an ability to export summary and detailed billing information to CSV from an MSP for billing reconciliation of customers, products, quantities.

Ability to run a report by company for all websites visited in he past 30, 60, 90 days.

Company specific report that I can have auto email once a month. Number of DNS requests the company has made. Number by of requests by category (top xx), number of blocked site by type/reason/category. List of company spefci white/black listed domains

Would like to see all policy audit logs at the MSP level. Currently, we have to go through each tenant to see what policies were modified.

An improvement where all reports and links are fully whitelabeled, ensuring no DNSFilter branding is visible. This includes removing any references or hyperlinks that directly reference DNSFilter, allowing customers to present the reports entirely under their own brand identity. Scheduled reports currently have DNSFilter footers and e-mail layout that is not suitable for distributing externally, unless we save the document and cut out the footer to send it manually.

It would be ideal to click on a global policy and see which customers are using the policy rather than just the number of customers, even if it was just a tab within the policy to see which customers it was assigned to so we could click and jump to that client.

Looking for the ability to schedule a report that emails subscriptions totals by organization to an AP/AR rep with details to reconcile our charges from Pax8. Only system Admin's have access to the subscriptions page and those are not provided to staff on the accounting team.

Ideally, we would like to report on each customers Filter policies, what is set on each, categories blocked, URL’s whitelisted and blocked, SafeSearch setting, Threats Set, AppWare blocked and unblocked,. We have a few customers now and having to go into each customer to report on the current settings can be time consuming.