Feature Requests

require flexibility to generate reports in excel, CSV, by site, by client, by device type, etc.

Scribe is a widely used AI-powered documentation and workflow platform that enables users to automatically create step-by-step guides from their actions. As adoption continues to grow across businesses for process documentation, training, and knowledge sharing, adding Scribe to AppAware would provide organizations with greater visibility into its usage, helping them enforce acceptable use policies, monitor AI-related applications, and strengthen governance over SaaS and AI tools within their environments. Primary Domains are . scribe.com and . scribehow.com

Please add popular remote desktop services (especially known abused sites) to the AppAware Remote Desktop category and/or add a category for Remote Management Tools list for easy blocking. Specifically asking for: ScreenConnect as this is our biggest offender (and the biggest offender for all of your clients) at this time. However, here is the list from our SonicWall Remote-Access category if this could also be added AeroAdmin VNC AirDroid Alpemix VNC Ammyy Admin AnyDesk Remote Desktop Anyplace Control Anyviewer Apache Guacamole RDP Gateway Atera Authentic8 Silo Avica Avocent Awareness Technologies AweSun Remote Desktop BeamYourScreen BeyondTrust Remote Support Software Bomgar Chrome Remote Desktop Citrix Connectify ConnectWise Control DeskIn DeskShare DWService eBLVD Ezhelp Remote Support FastViewer Fixme Fleetdeck Getscreen GoToAssist GoToMyPC GotoResolve Goverlan Hop To Desk Input Director Iperius Remote Desktop ISL Light Join Me Laplink Everywhere LiteManager Viewer Livecare LogMeIn LogMeIn Hamachi LogMeIn Rescue MightyViewer Mikogo Monect Motorola Timbuktu Pro MRemoteNG NetOp Remote Control NetViewer NinjaOne RMM NoMachine NTRconnect NTRglobal Parallels Access PCAnywhere PC-over-IP Remote Desktop pcvisit Remote PhoneMyPC RAdmin Remote Ripple Remote Utilities RemotelyAnywhere RemotePC RemoteView Remotix Remote Desktop Rlogin RSH Sametime Unyte ShowMyPC Simple Help Single Click Connect SolarWinds Dameware Sonar Central SoonR Desktop Agent SpyAgent Sunlogin SupRemo Remote Desktop Syncromsp Synergy Techinline TechSee Thinfinity Remote Desktop Server TightVNC Todesk Ultraviewer Remote Desktop VNC (Remote Frame Buffer) Windows Remote Desktop Services X Font Server X11 Yoics Zook

I'd like to see a report of all clients, listed by client, top category usage. End-goal -> a list of all clients using GenAI and an amount. As of now, I need to drill down to each company. Set the range to 60 days. Set the category to GenAI. Since there is no EXPORT button, I need to record the amounts into a spreadsheet. It took me 2 hours to do this for 15 organizations. I have 65 to go. This is silly.

CyberSight user behavior analytics transformed visibility for Windows deployments—and we want to bring that same capability to macOS. Mac-heavy teams will now have the same depth of user-level visibility across their entire fleet, without gaps in coverage based on operating system. What This Means for You Visibility and user-level activity logs extended to macOS devices Consistent behavioral insight across mixed Windows and Mac environments Faster investigations and incident response without switching between tools

Ability to create a WARN page that does not block a category/site but instead shows a warning page reminding users of some caveat before going to the requested site. For example, before going to a Generative AI site, a page appears warning the user to NOT enter any business confidential, HIPAA, or other PII into AI. There would be a button on the page to acknowledge the warning and continue to the site.

Allow URL filtering, where only a specific URL or directory (IE: www.reddit.com/r/leagueoflegends/ ) would be filtered, but not the entire domain. Note: HTTPS support would require installing our Root CA SSL Certificate - https://trello.com/c/GVov9v6V/34-installable-ca-for-ssl-blocked-sites

DNSFilter mentions SafeDNS in the product history, but it doesn't have any products meant for home use. $20 a month is pretty steep for a home-use plan. DNSFilter needs a competitive home plan.

I'd like the ability to consider negatively filtering a site from the view. My thought is that there are various domains that dominate the statistics like RMM tools, Office365, and other things that are chatty. It's 'good to have' these stats but they bury some of the traffic that's not client/server behind the scenes. If I could mute out my RMM tool I might see more useful data with it being the top #1 talking domain in the org. On the flip side it may be useful to mark a site for extra auditing. In some cases I want to know if people are going to a bad site but I don't want to interfere. I simply want to be alerted or gather the statistics passively. In a competing product there's an option to whitelist something and then choose to log it if the alert hits. Useful for investigations.

Ability to send alerts and/or notifications to Slack, Teams, or other location via a webhook.