The ability to provide more dynamic and informative messaging on their block pages, especially for support scenarios that vary based on time of day or user context. The current block page allows basic messaging, but it lacks the flexibility to display support-specific contact info or after-hours instructions that could improve the user experience. Requested Functionality: Option to add custom support instructions, including multiple contact options Ability to include time-based variations (e.g., one message during business hours, another after hours) Rich text or markdown support for formatting Optional inclusion of links or email buttons Customer Value: Improves end-user guidance, especially in regulated or support-sensitive environments Reduces IT support burden by preemptively answering common questions Offers a more branded, professional experience